FAQ

We’re Here for You

WHY DO I NEED TO BUY INSURANCE?

The purpose of insurance is, to provide you with a form of protection against a possible risk. Making that small investment in any insurance plans, will enable you to be tension-free and offer security in advance.

WHY SHOULD I USE AN INSURANCE BROKER INSTEAD OF BUYING OVER THE INTERNET?

We are independent and work with a carefully selected group of insurers that we have regular contact with and are usually able to secure exclusive deals.

If you’re shopping for unusual insurance products that you have limited knowledge of, we can use our knowledge and experience to advise you on a suitable level of cover.

It’s important that no insurance jargon goes unnoticed so we are responsible for ensuring any optional extras or cover not included within your policy are clearly disclosed to give you a clear understanding for the level of cover being offered.

Not only are we there to see you obtain the best deals available on the market, but any claims are dealt with via us to save you the hassle and worry, through what can be a difficult and frustrating process.

DO YOU OFFER FREE CONSULTATIONS TO NEW CUSTOMERS?

Yes, we offer a free no obligation quote to all our customers, new and old.

HOW IS YOUR BUSINESS DIFFERENT FROM OTHER AGENCIES?

Here at Midland Insurance Consultants, we always put the needs of our customers first.  So we will help you to assess and manage your risks, and provide advice on the best insurance policy appropriate for your needs.  As well as helping you to arrange, acquire and maintain insurance, we will act as your advocate in settlement of any claim that may be made by you under your insurance.

FOLLOWING COVID-19, WHAT HELP OR SUPPORT WITH PAYMENTS ARE YOU OFFERING?

We understand that in these extraordinary times you may experience financial difficulties and this may make it difficult to continue or to make payments relating to your insurance policy or policies that we arrange for you.

We are ready to discuss alternatives with you and if amending cover levels does not assist or, where changes may be appropriate but do not help alleviate the temporary payment difficulties, a payment deferral may be an option for you.  Please contact us to discuss your situation